Frequently asked questions

It is an AUTOMATED trade-replication tool: when the HAM AI master account opens/closes/modifies a trade, a small EA on your machine mirrors it. You do NOT hand money to us — capital always stays in an account you own and control. This is not fund management.

Never. We only need your account NUMBER to lock the Member Key to your account. No one but you can access your account.

30% of the actual PROFIT you make in a period, on a high-water-mark basis (only new gains above the previous peak count). Any period with no profit or a loss: you pay nothing. Example: gain $1,000 → fee $300; next period a loss → $0; the next must beat the old peak before any fee applies again.

Copy trading does NOT guarantee profit. You may lose part or all of your capital, and we are NOT liable for losses. Only use money you can afford to lose, and read the Risk Disclosure carefully.

The EA scales position size to your equity versus the master account, with a lot cap and max-positions limit you set. Small accounts trade small lots — matching risk ratio, not the raw lot of a big account.

That is fine. The client auto-detects symbol names on your broker (e.g. XAUUSD → GOLD, US30 → DJ30, USOIL → WTI). If a broker uses an unusual name, one manual mapping line handles it.

Yes — the EA must run to receive signals, so MT5 needs to stay open on a machine or VPS. Turning the EA off stops copying immediately; open trades remain on your account for you to manage.

Turn off the EA, or ask us to disable your Member Key. Copying stops instantly. You are free to close open trades and withdraw at any time.

The EA pulls signals every few seconds. HAM AI trades on H1/M15 timeframes, so a few seconds is plenty; this is not millisecond scalping.

The HAM AI master account is independently tracked on Myfxbook (including drawdown). Review it before deciding. Past performance does not guarantee future results.